Privacy policy

Olive Glade Atelier ("we", "us") operates olive-glade.homes and provides adult guitar instruction at 91 Garden Street, Vancouver, British Columbia, Canada. This policy explains how we collect, use, and protect personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy law.

We collect information you provide when booking lessons, completing our contact form, or communicating by email or phone. This may include your name, email address, phone number, lesson preferences, and messages you send. We use this information to schedule appointments, respond to inquiries, maintain lesson records, and improve our services. We do not sell personal information.

Our website stores a local cookie preference when you accept, decline, or customize the cookie banner. Optional analytics cookies, if enabled, help us understand aggregate page use without identifying you by name. You may withdraw consent for non-essential cookies through the banner settings or by clearing site data in your browser.

We retain contact and scheduling records for as long as needed to deliver lessons and meet reasonable business and legal requirements, then delete or anonymize them. Paper notes, if any, are stored securely in our studio and shredded when no longer required.

We may share information with service providers who host email or scheduling tools under contract and only for specified purposes. We do not transfer personal information outside Canada unless you request it or law requires disclosure to authorities.

You may request access to, correction of, or deletion of your personal information, subject to legal exceptions. Contact [email protected] or write to Olive Glade Atelier, 91 Garden Street, Vancouver, BC. If you believe we have not addressed your concern, you may contact the Office of the Privacy Commissioner of Canada.

We update this policy when our practices change. The current version is posted on this page with an effective date of August 2026.